Privacy Policy
Privacy Policy – makeSpace Consulting Ltd.
Last updated: 18 August 2025
makeSpace Consulting Ltd. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit our website and when you contact us.
Controller: makeSpace Consulting Ltd.
Registered address: 303 Southcroft Rd SW16 6QT, London, United Kingdom
Company number: [Insert company number]
Contact email: anna@makespaceconsulting.com
1. What data we collect
Contact data: name, email address, phone number (when you submit an enquiry).
Technical/usage data: IP address, device, browser type, pages viewed, time on page, referrers (via cookies and similar technologies).
Marketing preferences: your choices about receiving updates from us.
2. How we use your data
To respond to and manage enquiries you submit.
To operate, secure and improve our website (analytics and troubleshooting).
To measure and improve the effectiveness of our advertising/remarketing (if you consent).
To comply with legal or regulatory requirements.
3. Our legal bases (UK GDPR)
Legitimate interests: responding to your enquiry; maintaining site security and basic functionality.
Consent: placing analytics and advertising cookies; sending marketing communications (where applicable).
Legal obligation: where we must process data to comply with the law.
4. Marketing
We do not operate user accounts or subscriptions on this site. If we send marketing by email, we will do so only with your consent. You can opt out at any time by using the unsubscribe mechanism or by contacting us.
5. Sharing your data
We may share personal data with trusted service providers acting as processors, including:
Web hosting/infrastructure: IONOS.
Analytics: Google Analytics.
Advertising/remarketing: Google Ads, Meta (Facebook) Pixel.
Website tools: chat widget(s) and other integrations (only if enabled).
Professional advisers: legal, accounting and insurance advisers.
We do not sell your personal data.
6. International transfers
Some providers may process data outside the UK/EEA. Where this occurs, we rely on appropriate safeguards (e.g., Standard Contractual Clauses or UK Addendum).
7. Data retention
Enquiry data: kept for up to 24 months after our last interaction, unless you ask us to delete it sooner.
Cookie-derived analytics data: retained per the provider’s default retention settings.
8. Your rights
Under UK GDPR you have the right to request access, rectification, erasure, restriction, data portability and to object to certain processing. Where we process based on consent, you can withdraw that consent at any time.
To exercise any right, email anna@makespaceconsulting.com.
You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk
9. Security
We implement appropriate technical and organisational measures to protect personal data. No internet transmission is completely secure; please take care when sending information online.
10. Children
Our website is not intended for children and we do not knowingly collect data relating to individuals under 13.
11. Cookies
We use cookies and similar technologies. For details and to manage your choices, see our Cookie Policy.
12. Third-party links
Our site may link to third-party sites. We are not responsible for their privacy practices.
13. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Cookie Policy – makeSpace Consulting Ltd
Last updated: 18 August 2025
This Cookie Policy explains how makeSpace Consulting Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website, in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function, measure performance and provide personalised content and ads.
2. How we classify cookies
Strictly necessary: required for core site functionality and security.
Performance/analytics: help us understand how visitors use our site.
Functional: enhance features such as chat widgets.
Advertising/remarketing: used to deliver and measure personalised advertising.
3. Your choices & consent
On your first visit, you will see a cookie banner. You can accept all, reject non-essential cookies, or manage preferences by category. You can change your choices at any time via the “Cookie settings” link in our footer.
4. Cookies we use (examples)
Strictly necessary
cookie_consent – stores your cookie choices.
Hosting security/performance cookies (e.g., IONOS).
Performance/Analytics (with consent)
_ga – Google Analytics (distinguishes users, 13 months).
ga* – Google Analytics session state (13 months).
Advertising/Remarketing (with consent)
_gcl_au – Google Ads click/conversion tracking (90 days).
_fbp – Meta (Facebook) Pixel (90 days).
Functional
chat_widget_* – remembers chat settings and preferences.
5. Third-party cookies
Some cookies are set by third parties to provide services to us (e.g., Google Analytics, Google Ads, Meta). Please review their policies for details.
6. Managing cookies in your browser
You can block or delete cookies via your browser settings. Blocking some cookies may affect site performance.
7. Changes to this policy
We may update this Cookie Policy from time to time. The latest version will always be available on this page.
8. Contact us
If you have questions about our use of cookies, email anna@makespaceconsulting.com